Privacy Policy

1Introduction & Scope of Policy

CreatorGenix (“we”, “us”, or “our”) is an enterprise software engineering, mobile application development, and IT consulting agency. We operate creatorgenix.com and provide software architecture, custom ERP/CRM implementation, cloud DevOps, and digital transformation solutions.

This Privacy Policy explains how we collect, handle, process, disclose, and safeguard personal and commercial information when you access our digital properties, request project quotations, enter into non-disclosure agreements (NDAs), or engage us for software development contracts.

We adhere strictly to the Digital Personal Data Protection Act (DPDP Act, India), the General Data Protection Regulation (GDPR - EU/UK), and international security best practices (including OWASP Top 10 and ISO/IEC 27001 principles).

2Information We Collect

Depending on the nature of your interaction with CreatorGenix, we collect the following categories of information:

3Lawful Basis & Purposes of Data Processing

We process your data strictly under recognized legal bases:

• Performance of a Contract: Preparing project scopes, executing sprint deliverables, software provisioning, milestone verification, and invoicing.
• Legitimate Business Interests: Safeguarding our digital networks against DDoS attacks, optimizing application performance, and maintaining corporate records.
• Legal & Statutory Obligations: Complying with Indian taxation statutes (GST & Income Tax), corporate auditing, and lawful judicial requests.

4Non-Disclosure & Absolute Client Confidentiality

5Cookies & Tracking Technologies

We utilize minimal cookies strictly necessary for platform navigation, user preference persistence (such as Light/Dark theme selection), and anonymized traffic metrics. You may configure your web browser to disable or reject cookies; however, certain interactive components may operate with degraded responsiveness.

6Enterprise Cybersecurity Architecture

CreatorGenix enforces defense-in-depth security standards:

• TLS 1.3 Encryption in transit
• AES-256 Volume encryption at rest
• Strict Role-Based Access Controls (RBAC)
• Immutable audit trails & logging

7Your Statutory Rights (DPDP Act & GDPR)

Under governing international data protection legislation, you are entitled to:

• Right to Access: Request a complete copy of personal records held by CreatorGenix.
• Right to Rectification: Request correction of outdated or inaccurate personal information.
• Right to Erasure (“Right to be Forgotten”): Demand permanent deletion of your data when processing is no longer required for legal or contractual fulfillment.
• Right to Restrict or Object: Restrict certain categories of automated data processing.
• Right to Data Portability: Obtain your stored data in a structured, commonly used, and machine-readable format.

8Data Retention Periods

We retain personal inquiry data for up to twenty-four (24) months to facilitate commercial communication unless you request earlier erasure. For active development engagements, project documentation and billing records are archived for the duration mandated by statutory tax laws (seven years under Indian regulatory frameworks).